Learners
Bookings, payments, cancellations, instructors and your learner account.
Learner support →Contact Licinza
How can we help you today?
Whether you’re a learner, an instructor or a driving school, our Glasgow-based team is here for you across the UK. Most questions are answered fastest in our support centre.
Support centre
Choose the help that fits you.
Each support area has step-by-step guides and a direct line to the right team.
Independent instructors
Your profile, calendar, requests, payouts and AI lesson tools.
Instructor support →Driving schools
Team set-up, branches, reports, billing and your school plan.
Driving school support →Send us a message
Write to our team.
Can’t find what you need in the support centre? Send us a message and a real person will reply.
General enquiries
info@licinza.comPress and media
press@licinza.comPartnerships and schools
partners@licinza.comSupport hours
Monday to Friday, 9:00–17:30
Urgent safety issue? If anyone is in immediate danger, call 999 first, then inform our team.
Need help with a booking right now?
Manage, reschedule or cancel lessons in one click from your dashboard.
Our office
Find us in Glasgow city centre.
Licinza is built in Glasgow and serves learners, instructors and driving schools across the UK.
A few minutes’ walk from Queen Street station and George Square. Visits are by appointment only, so please email us first.
Quick answers
Contact and support: your questions
The answers people ask us for most.
Last reviewed: November 2026
Email info@licinza.com or use the contact form on this page, and our Glasgow team will reply within 1 working day.
For the fastest help with a booking, payment or account, start in the support centre for learners, instructors or driving schools.
Help articles and blog
Popular guides.
Short, practical answers from the Licinza team.
Ready to get started with Licinza?
Find an instructor, join as an instructor, or bring your school onto one platform.
Made in Scotland